https://live.staticflickr.com/65535/49303799986_2c6f0731c1_k.jpg https://live.staticflickr.com/65535/50246791643_c4dfe399a1_k.jpg https://live.staticflickr.com/65535/50246791538_4e21973fb1_k.jpg **shoe size samaller than normal range, can take one size bigger** **This shoe is too small, you can choose a larger size** **Genuine leather is derived from animal skin, so every piece of leather is different. Each piece of artificial leather is treated differently in the process of coloring, etc., to create the texture of leather. Although we handle leather carefully, scratches, wrinkles, dents, spots, etc. are normal and should not be regarded as defective.** **Return** No return or exchange is allowed in the following situations: 1. Products that have been washed, used, or damaged due to your personal reasons 2. Exceeded the deadline of the return request (within 7 days after the customer receives the goods) 3. Certain special offers and gifts **Return** If the goods are damaged before being used or we have mailed goods that do not match the order, we will provide the following arrangements: Fully refund the customer's payment for the goods and shipping costs to (his/her) payment tool account. or We will arrange to resend new products to you for replacement. If it is purely a customer request and not a product problem, we will provide the following arrangements: The customer is responsible for the shipping cost of returning the goods. Refund the customer's payment for goods to (his/her) payment tool account. **Exchange** In the case of stock, we only accept replacement of the same style of goods (different color or size) once. The customer is responsible for the freight of returning the goods We will arrange to resend new products to you for replacement. If the product is out of stock, we will refund the customer's payment for the product.