2-3 days for shipment from stock, 20-25 working days for pre-order size (excluding holidays) It is recommended to ask the customer service for the spot size first! *illustrate in detail* [Leather]: Exclusively imported Japan's top fine-grained cowhide, which has been hand-wrapped by the master many times to soften it. It is soft and elastic and retains natural pores. It is breathable and wicks away sweat. The leather is fully dyed and non-paint, does not fade, durable and tough. [Insole]: 4mm high-density shock-absorbing elastic latex + thick-cut 4mm decompression water drop latex in the center of the palm to increase the air feeling of stepping. A total of 8mm leather air cushion releases foot pressure. [Heel]: Excellent cushioning, release heel pressure and prevent foot fall. [Sole]: Special thick sole, thick rubber log steady heel, non-slip rubber material. ＊Guide to choosing shoes＊ This "normal version" can take the normal size. If your feet are normal and thin, you can take a small half size~ At first, it will fit better, but leather shoes will become comfortable and fit for a while. If you usually like to wear loose, like to wear socks, you can take half the size. After measuring the size of the foot according to the teaching, you can compare the try-on report to select the most suitable size for you. If you don’t know exactly how to choose, you can contact moods editors about how to choose~ ＊After-sales service & return and exchange instructions＊ In case of inconsistent size or shoe problems, please do not press "Confirm Receipt", please contact moods and fill out the application form. After moods judges whether it meets the conditions for return and exchange, the customer service will take 3 to 5 working days. Please wait patiently. Please do not send the goods back without notice, moods will not be accepted. If you meet the conditions for return and exchange, please pay the shipping fee and return the "complete product" including the shoe box and details (rejection of receipt) within the 7-day appreciation period. The replacement product will be added to the delivery. "Exchange" products are limited to the same style. If you want to change the style, please apply for "return" and place an order again. If the product has traces of use, the sole is worn, dirty, the shoe body has been lasted, the buyer has processed it and caused residual glue, damage or incomplete accessories, incomplete shoe box and packaging, obvious odor contamination, or cutting off the tag, etc. And affect the conditions of re-sale...moods will not be able to accept your return and exchange, please respect and forgive me. *note* 1. If you don't know what size suits you, please contact us before placing an order, and we will serve you wholeheartedly. 2. The size selection will be different due to the difference of the last, the width of the foot board, and the difference of the foot shape. The try-on report is for reference only. 3. The comparison of specifications (Taiwan, Japanese and European regulations) is for reference only, because each shoe last has a different design (including length Width, volume, upper design, leather thickness, etc...), and each brand's coding method will be different. Therefore, it is inevitable that there will be a size difference in comparison with other brands of moods shoes, and we specifically declare here. 4. Due to the different color settings of the shooting light source and the user's computer, the actual color of the product may be slightly different from the screen display. ＊Maintenance method＊ 1. Store shoes in a dark, ventilated and dry place and avoid stacking them on other leather products. 2. After wearing the shoes, you can use a soft cloth or soft brush to remove dust and dirt on the upper. 3. If it gets wet, put a soft cloth inside the shoes for about 20 to 30 minutes and replace them 2 to 3 times, and let them air dry before storing. 4. Avoid direct hot air drying or sun exposure. 5. The selection of materials for each shoe is different, please refer to the detailed introduction of the product on the purchase website. Due to the volume size limitation of supermarkets, one order can only hold "2 pairs of shoes". If you order more than two pairs of shoes, please be sure to help moods to split into "2 orders" to make the order~ lest the order is cancelled by the background, thank you!