If you have any questions uncertain dimensions please ask about before the next one
Otherwise the size of the main orders begin shipping
English version Below
- Material -
Sole: thermoplastic rubber (TPR)
* Size selection due to different lasts, the width of the foot, foot difference varies
The actual size of the foot length only Reference
* What size suit without understanding their own friends, a letter can ask questions, we will expose honor to serve you.
1. Product specifications after purchase, we will confirm whether in stock, in stock, we will ship for you within 1-2 days except case of holiday
Without cash, will begin custom procedures, ranging from about 20 to 30 working days (excluding holidays), I beg your patience.
2. Custom Shoes need to be paid for, confirm the size, can write in to ask if in doubt, attach your foot length, width and confirm the size into the custom program, after the production is completed, if not Aesopshoes own negligence (color, size wrong, seriously flawed merchandise), will not be returned.
Origin / manufacturing methods
Made in Taiwan handmade
[To replace the color or size of goods]
Information Aesop shipments job order system is displayed carry out shipping operations,
For replacement Ruoyin personal factors, please read the following precautions:
1. After receipt of goods inspection try, if the issues or personal reasons wish to change the size of the shoes, fill out by hand more than Aesop Ashley Shoes onlin shop return form, after the completion of customer service will contact you as soon as possible, to do items returned to confirm that this project takes 3 days to 5 days, please be patient.
2. To replace the commodity due to personal reasons of the return shipping, borne by the buyer, convenience stores will deliver goods store to store shipping NT $ 60 yuan; Delivery to the shipping company paid-in amount shall prevail; Hong Kong and Macao by the SF Express's Real the amount of income subject
Before applying for return what I should pay attention to?
1. All service provisions are required in the receipt of the goods within seven days to complete, so be sure you receive the goods to be checked immediately
2. The need for self-service and wish to return the goods, please be sure to contact customer service and Aesop, Aesop will do everything for you, do not inform at the situation without leave to return the goods, Aesop will unable to accept
3. To return goods please shipping details, with the returned goods should be sent
4. Ruoyu return, commodities keep no odor and stains contaminated and complete package, Aesop Ashley multi-hand shoes after receipt of the goods if the goods can not be returned by check (does not meet the above situation within the service range ), Aesop will not accept your
5. Ruoyu return the goods, shoe box, warranty card and shipping details please should be sent
Made in Taiwan
Things you should know BEFORE buying:
For the size changes by different soles, and different types of feet.
The size table is provided below for your reference of size selection.
If you are not quite sure about which size that you should take,
Do Not hesitate to write us any questions.
We be always gladly to answer you as soon as possible.
1. All of our handmade collection are made by leather.
By the time that cows grow up, some scars naturally remain on leather.
2. Sometimes the colors will be different depends on what kind
of device you use. We make the difference as little as possible.
How to Buy:
Before you select the size, we suggest you to read our size reference table.
Furthermore, if you are still quite not sure about the size, write us!
Do not hesitate. We offer you our "size selection" experience.
*** The ordering be completed after payment be confirmed.
We will dispatch your order within 1-3 days.
please wait 3-10 days to receive your order,
it depends the region and country you locate as well.
For all of our collection are handmade products,
sometime you have to wait for about 20 to 30 days for manufacture working days,
yet, it's worthy, you have my words.
Refunds and Exchange:
The most important thing that we care about is quality and also how the shoes make you feel.We gladly accept all the returns and exchanges under the following TERMS & CONDITIONS:
1. We have a 7-day exchanged policy.
The period starts from the date you receive the product you ordered.
After the period, we no longer allow exchanges or returns.
2. For refunds, we refunds you the full purchase price as soon as we receive shoes back.
In Pinkoi system, please apply the refunds by filling the apply form before. You find it on the page.
3. Shoes must be returned in unworn / original condition. When trying shoes on, please walk only on carpeted surfaces to avoid marks & scuff on soles.
4. Please notify us before sending shoes back.
5. Please make sure the refunds products or exchange products are sent with invoice, warranty card and a completed wrapped.
When you are not sure about if you can make the exchanging in "the condition" you encounter, please write us without hesitation. We gladly find the solution with you.
You can contact us at any time through message system. Please kindly note that we may have time differences, so we usually respond to your questions within 12 hours.
Origin / manufacturing methods
Made in Taiwan / handmade