Pinkoi Proxy Purchase - 納品書についてのご案内

Purchasing Notes: 1. Proxy Purchasing Process: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase. 　・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline. 　・Please complete the Real-name Authentication as soon as possible after the order is placed. The artisans will arrange shipping once the Real-name Authentication is completed. If the Real-name Authentication is not completed within 7 days after the order is placed, the order will be automatically canceled by the system. 2. Product Inventory: 　・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock. 　・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order. 　・If all items in the order are out of stock, the system will automatically cancel the order. 3. Refund & Exchange Policy: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns. 　・Return Process 　　　1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted. 　　　2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused. 　　　3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged. 4. Contacting Customer Support 　・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats. 　・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png --- ◆ クリックポストで発送するお客様へ 当店では、ご購入金額が1万円以下の場合、クリックポストにて発送しております。 クリックポストでは信書の送付に制限があるため、納品書の同封を控えております。 【納品書をご希望のお客様には、別途300円にて、定形郵便で別送いたします】 ご希望の場合は、作品とあわせて本ページをご購入ください。 ◆ 宅急便コンパクト、宅配便で発送するお客様へ ご購入金額が1万円を超える場合は、納品書を作品に同梱いたします。 そのため本ページをご購入いただく必要はございません。 ┈┈┈┈┈┈┈┈┈┈┈┈┈ そのほか、ご不明点がございましたら、お気軽にお問い合わせください。 最後までお読みいただき、ありがとうございます。 モネ / クリスターラ